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Other Policies & Procedures Shipping Policy We never send anything out without a verbal confirmation of exactly where, when and how to ship your package. So you dont ever have to worry about unexpected packages when you are on out of town! Our preferred shipping vendor is FedEx, although we will be happy to send your package with whichever method is most convenient for you. Shipping charges are not included in the price of the dress and will be billed separately. Refund/Exchange Policy If for any reason you are not satisfied with your purchase, we will be happy to exchange your unused gown within 7 days of purchase. Designs to Shine cannot exchange any gown that has been worn or is not in its original condition. Please note that we do not offer refunds on any purchase. Buyer agrees to these terms & conditions upon deposit on purchase.
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